Cancellation policy
Cancellation Policy
Some items in our store may be offered as subscriptions, pre-orders, or try-before-you-buy purchases. This cancellation policy explains how you can modify or cancel these types of purchases.
Subscriptions
When you purchase a subscription, you will receive recurring deliveries based on the subscription duration and frequency you selected. Your payment details are stored securely. Each delivery will be charged individually unless you pay in advance. Some subscriptions may renew automatically at the end of their term. If you do not wish to renew, you may cancel at any time.
To cancel or modify your subscription, you can do so at any time. Your order confirmation emails contain links to your order, from where you can manage your subscription. For further details on returns and refunds, please refer to our Return Policy.
Pre-Orders
When you place a pre-order, you are purchasing a product that is not yet in stock or will be available soon. We may collect no payment or a partial payment at checkout, store your payment method, and then process the full or remaining payment at a later date.
You may cancel a partially paid pre-order that has not yet been fulfilled. Once the order has been fulfilled, cancellation is no longer possible, but you may request a full or partial refund. For further details on returns and refunds, please refer to our Return Policy.
Try Before You Buy
If you purchase an item on a try-before-you-buy basis, we will authorize your payment method before fulfilling the order. You will have a set period of time to decide whether you would like to keep the item. If that period expires and you have not returned the item, we will charge your payment method for the full amount.